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Shipping / Pick Up

Shipping Policy

At Shoshi, every package is packed with love and care — and we want it to reach you just as beautifully.
 

📦 Shipping Within Canada:
We offer free shipping across Canada on all orders. No minimums, no hidden fees — just our way of saying thank you.

🇺🇸 Shipping to the U.S.:
Yes, we ship to the United States! Shipping rates are calculated at checkout based on your location and order size.
 

🕒 Processing Time:
Orders are processed within 1–3 business days. You’ll receive tracking info as soon as your order ships.
 

Return & Exchange Policy

No Returns or Exchanges:
Due to the nature of our products — including personal items like socks, mugs, and gift sets — we do not accept returns or exchanges. We take great care in quality-checking every item, but if something arrives damaged, please contact us and we’ll do our best to make it right.

If you have any questions before ordering, we’re always happy to help. Just reach out!

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Address

Toronto, Ontario CA 
sales@shoshibox.ca
operation@shoshibox.ca

Opening Hours

Mon - Fri: 7am - 10pm   ​​Saturday: 8am - 10pm Sunday: 8am - 11pm

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Toronto, Ontario, L4G 7X2
sales@shoshibox.ca

operation@shoshibox.com

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